RETURNS & SHIPPING
Q: What is your return policy?
A: You may return unaltered items in the original box with all the original hardware and manual(s) purchased from HumanCentric for a full refund within 30 days of the date of the purchase. To make a return, follow the instructions found here.
Our warehouse will take 1-3 business days to process and inspect the returned items. Once the returned item is approved, please allow up to 10 days for the bank to post your refund.
If you are looking to exchange an item, please reach out to our support team
Q: How much does shipping cost?
A: Shipping is free for all states in the United States (excluding Hawaii and Alaska). Our orders are sent with ground shipping from the Midwest, so most orders will arrive within 5 days. We do offer 2-Day shipping for an additional fee as well.
Q: Do you ship internationally?
A: Yes, we ship internationally! There is an additional charge to ship products internationally based on the country of the shipping address.
Note: Customers from the EU can find some of our products listed on the Amazon sites in the UK, Germany, France, Spain and Italy.
BULK ORDERS & DISCOUNTSQ: Do you offer discounts on larger orders?
A: Definitely! We typically provide discounts for quantities of 20 or more for most of our products. Please reach out to our support team to get a quote.
Q: Do you have an adapter bracket for my monitor or a mount for my device?
A: Enter your device name or you model number in the search bar. If there are no results, reach out to our support team for assistance.