Sourcetech
Kiosk Customization
The Challenge: Design a self-service platform for the branch-banking industry that enables bank customers to perform several tasks that were formerly executed by the teller.
The Approach:
- Identify key internal components and product use requirements
- Develop user scenarios in order to identify potential problems with the kiosk
- Develop aesthetic designs from sketch ideation to CAD modeling
- Customize product solutions for the purchasing client
- Create the User Interface Design
The Result: A KioskCom award winning product that allows customers "set up" their own transactions in order to save time and reduce waiting. The end result is a kiosk that is both approachable and user friendly.
Services: User research, Interaction design, Product design, Concept development, CAD surface modeling, User requirements
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