Corinna Proctor

I love things that make sense. And if something doesn't make sense, I want to fix it. I hate trying to reason through something illogical. It's been a consistent theme my entire life and something that definitely drove my parents crazy. The whole "why / because I said so" battle was never over. Patience is not my virtue. So if I'm required to take time and learn to do something the 'right way' instead of how I would instintively approach it, then of course it's wrong. Right?

Remember the analytic portion of the GRE - yeah, the part they eventually dropped and never even used in the first place? Well, of any standardized test, that's the only portion I ever aced. Not so much with Math and Verbal.

I accidentally discovered and fell in love with Human Factors in 1995 while studying Cognitive Psychology at NCSU. A few years thereafter I found a happy home at HumanCentric and realized that I could take all of my 'isms' and apply them to helping improve other users' experiences with complex products and systems. What a match! I get to study a problem, consider the users and how they would naturally approach it, and adapt the system to fit their needs. Wow. Next, add-in some of my favorite partners-in-crime, talented designers, and it's like heaven. Coming to work is sincerely a joy.

Some of my favorite practices include GUI and voice-recognition heuristic analyses, usability testing, defining optimal workflow designs for sites or software, conducting large-scale, comparative usability studies with any product, and observational design research with consumer products. My main interests are in the automotive infotainment domain where busy drivers interface with increasingly complex devices and the medical device design domain where increasing patient safety and decreasing care-giver error are of the utmost importance. I have worked closely with clients including Chrysler, Abbott Labs, Hospira, Cisco Systems, The FAA, and Cathay Pacific Airlines.

The little things that make me smile:

• Attending meetings without bringing my computer
• The trackpoint on my laptop
• Lining up my shoes in my color-coordinated closet
• A completely empty kitchen counter
• Watching movies with a my hub and a huge box of Milk Duds
• JT on SNL

Education

• M.S., Experimental & Cognitive Psychology, North Carolina State University
• B.S., Psychology, Millersville University

Professional Involvement

• Member, Society of Automotive Engineers (SAE)
• Member, Human Factors and Ergonomics Society (HFES)
• Member, ACM's Computer and Human Interaction (ACM-SIGCHI)
• Member, Usability Professionals' Association (UPA)

Selected Publications

• Automotive Engineering Magazine (November 2008)
• Proceedings at APA
• Wogalter, Smith-Jackson, Paine (Proctor) & Mills

Patents

• [APPLICATION] User interface improvements for medical devices US Pat. 11103235 - Filed Apr 11, 2005

More About Me

• LinkedIn http://www.linkedin.com/in/corinnaproctor

Contact Me

• Phone 919-481-0565 x242